Last Updated: 29 December 2025
Privacy Policy for Ronkonkoma Locksmith
Ronkonkoma Locksmith is committed to protecting the privacy of our customers and website visitors in Suffolk County, NY. This Privacy Policy outlines how Ronkonkoma Locksmith collects, uses, protects, and discloses information gathered through our services, website, and other interactions. By using our services or website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Ronkonkoma Locksmith collects various types of information to provide our locksmith services effectively and to improve your experience.
Information You Provide Directly:
* Contact Information: When you fill out a contact form on our website, call us, or email us, we may collect your name, email address, phone number, and physical address. * Service Request Details: We collect information related to the locksmith services you require, such as the type of service (e.g., emergency lockout, lock repair, key duplication, security system installation), details about your property, and specific instructions or access information relevant to providing the service. * Payment Information: When you make a payment for our services, we collect necessary billing details. Please note that credit card information is typically processed by third-party payment processors directly, and Ronkonkoma Locksmith does not store sensitive credit card data on our servers. * Communications: Records of your communications with us, including emails, phone call logs, and messages exchanged through our website or social media.Information Collected Automatically:
* Website Usage Data: When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Cookies and Tracking Technologies: As detailed in Section 5, we use cookies and similar tracking technologies to enhance your experience, understand website usage, and for analytics.Information Collected During Service Delivery:
* On-site Information: During a service call, our technicians may collect or observe information relevant to the job, such as details about your locks, doors, property access, or specific security needs. In some cases, and with your consent, photos might be taken for documentation, quoting, or quality assurance purposes.2. How We Use Your Information
Ronkonkoma Locksmith uses the collected information for the following purposes:
* To Provide Locksmith Services: To schedule appointments, dispatch technicians, perform requested locksmith services, provide quotes, and ensure successful completion of work. * Communication: To respond to your inquiries, provide customer support, send service confirmations, updates about your appointment, and follow-up communications. * Payment Processing: To process payments for services rendered. * Service Improvement: To analyze how our services are used and how our website performs, allowing Ronkonkoma Locksmith to improve our offerings, website functionality, and customer experience. * Marketing (with consent): With your explicit consent, we may use your contact information to send you promotional materials or special offers from Ronkonkoma Locksmith. You can opt-out at any time. * Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, property, or safety of Ronkonkoma Locksmith, our customers, or others. * Fraud Prevention: To detect and prevent fraudulent or unauthorized activity.
3. Data Protection and Security Measures
Ronkonkoma Locksmith implements reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. These measures include: * Secure storage of digital data, which may involve encryption where appropriate. * Restricting access to your personal information to authorized employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations. * Regular review of our security practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, Ronkonkoma Locksmith cannot guarantee its absolute security.
4. Third-Party Services
Ronkonkoma Locksmith may engage third-party companies and individuals to facilitate our services, perform service-related activities, or assist us in analyzing how our website and services are used. These third parties include: * Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects anonymized data about your browsing behavior. You can learn more about Google's privacy practices and opt-out options at https://policies.google.com/privacy. * Payment Processors: When you make a payment, your financial transactions are processed by secure third-party payment gateways (e.g., Square, Stripe). Ronkonkoma Locksmith does not directly store your full credit card details. These processors operate under their own privacy policies. * Scheduling and Dispatch Software: We may use third-party software to manage appointments and dispatch technicians efficiently. These platforms process contact and service-related details necessary for service delivery.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Ronkonkoma Locksmith does not sell or rent your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. * Cookies are small data files placed on your device. They help us remember your preferences, understand how you interact with our website, and provide a more personalized experience. * Types of Cookies Used: * Essential Cookies: Necessary for the website to function properly (e.g., remembering your session). * Analytics Cookies: Used to collect information about how visitors use our website, helping us improve its functionality and content. * Preference Cookies: Used to remember your choices and provide enhanced, more personal features. * Managing Cookies: You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
6. Your Privacy Rights (US State Privacy Laws)
Ronkonkoma Locksmith respects your privacy rights. Depending on your state of residence, you may have specific rights regarding your personal information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) and other state-specific regulations. These rights may include: * Right to Know: You have the right to request information about the categories and specific pieces of personal information Ronkonkoma Locksmith has collected about you, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom it was shared. * Right to Delete: You have the right to request the deletion of your personal information collected by Ronkonkoma Locksmith, subject to certain exceptions (e.g., necessary for completing a transaction, detecting security incidents, or legal obligations). * Right to Opt-Out of Sale/Sharing: Ronkonkoma Locksmith does NOT sell or share your personal information with third parties for monetary or other valuable consideration. Therefore, an opt-out option for "sale" is not applicable. * Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided in Section 8. We will verify your request and respond in accordance with applicable law.
7. Data Retention
Ronkonkoma Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means we keep your service history and contact information for a period that allows us to provide follow-up services, handle warranties, or comply with tax and business regulations. Once your information is no longer needed, we will securely dispose of it.
8. How to Contact Us About Data Queries
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact Ronkonkoma Locksmith using the following details:
* Business Name: Ronkonkoma Locksmith * Address: 950 Johnson Ave, Ronkonkoma, NY 11779 * Email: info@ronkonkomalocksmith.com
9. Updates to This Privacy Policy
Ronkonkoma Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how Ronkonkoma Locksmith is protecting your information. Your continued use of our services or website after any changes signifies your acceptance of the updated Privacy Policy.
